ADVANCE PAYMENT RECEIPT

1. Value Gold shall reserve all the rights to verify the pledge information submitted by the customer, upon verification if the information found to be false/ misleading then Value Gold can take all measures like sharing the information to concerned Govt authorities.
2. For the pledge gold release, if the value of such Gold Items is found to be less than the amount paid to the Seller / Financer in the form of advance in such case the Seller shall be responsible for making the payment immediately for the difference amount to Value Gold.
3. In case, the Seller changes his/her mind about selling after releasing from the pledge financier and/or failed to release the pledge gold, he/she liable to reimburse the total advance paid to the financier.
4. Any failure to reimburse the advance payment made to the financier on behalf of the Seller in such event Value Gold shall reserve all rights to treat as a sale transaction & accordingly take physical possession of gold items of the seller.
5. If the gold is not released from the financier and the customer fails to refund the advance amount received, in such case, Value Gold is entitled to present the cheque received by it as a Security Deposit. In case the cheque presented by Value Gold gets unpaid or bounced, in that case, Value Gold shall initiate the Legal proceedings under the Negotiable Instrument Act and other provisions under the Law applicable.
6. All disputes arising from this transaction shall be settled by binding arbitration within the jurisdiction of Hyderabad, Telangana.

APPLICATION FORM

Our Terms and Conditions for Sale of Gold Items

1. Value Gold Private Limited (‘Value Gold’) will only accept Gold Items which are exclusively owned by the Seller and the Seller undertakes that the Gold Items are acquired by him/her/them either through purchase, gift or inheritance and has sole authority to sell the same.
2. Value Gold will not return Gold Items once sold, under any circumstances to Seller(s). Once the purchase of Gold Items is concluded, Value Gold will pay the value of Gold Items in Indian Rupees only to the bank account of the seller.
3. Value Gold reserves all rights to accept or reject any application and/or offer for sale of Gold Items, without any explanation or justification.
4. Upon purchase of Gold Items Value Gold acquires absolute right to sell, transfer, assign, and securitize all the rights and title on the Gold Items sold and shall be at liberty to deal with it including selling Gold Items to other individuals, entities, companies, and/or firms or melting of the purchased Gold Items.
5. Value Gold shall not be held responsible if the Seller uses the sales proceeds for any illegal purposes like anti-national, criminal and/or anti-social activities.
6. In case the sold Gold Items are found to be stolen or spurious article(s)/ornaments, then the Seller or his/her legal representative shall be held solely responsible for all the consequences, including criminal/legal liability, losses, damage and repayment of the entire amount with interest and (or) compensation to Value Gold including legal costs and indemnify Value Gold for damage and loss suffered by it.
7. Value Gold shall reserve all the rights to verify the pledge information submitted by the Seller, upon verification if the information found to be false/ misleading then Value Gold can take all measures like sharing the information to concerned Govt authorities either voluntarily or when called for by any Statutory body.
8. In case, the Seller changes his/her mind about selling after releasing from the pledge financier and/or failed to release the pledge gold, he/she liable to reimburse the total advance paid to the financier.
9. Any failure to reimburse the advance payment made to the financier by the Seller to Value Gold before the end of the transaction day will result it to be treated as sale to Value Gold.
10. For the pledge gold release, if the value of such Gold Items is found to be less than the amount paid to the Seller in the form of advance towards the release of the pledge in such case the Seller shall be responsible for making the payment immediately for the difference amount to Value Gold
11. Value Gold uses an internationally renowned XRF technology carat-checking machine to ascertain the purity of the Gold Items offered by Seller(s) for sale by an authorized valuator at our store. Purity readings may differ based on the checking/examination methodology.
12. Value Gold shall not be held responsible for the loss of purity and weight after the melting, and Seller(s) will have to pay the losses as well as the transaction charges, if needed.
13. Value Gold shall not be responsible for returning the item(s) in the same shape and size after melting, which appears like same as before melting.
14. Value Gold may follow other examination procedures such as acid, salt, and other prevailing tests to confirm purity, if required.
15. Value Gold shall deduct the weight of any material other than gold before arriving at the actual weight.
16. Value Gold shall reserve all the rights to conduct physical or telephonic verification to establish the credibility and ownership of the Gold Items. This does not absolve the Seller’s liability under points 1 and 6.
17. The value will be based on the market price of 24-carat gold, which is subject to fluctuations during the day of melting/ acquiring the Gold Items.
18. Value Gold shall take the Seller’s biometric details for record purposes only, which shall be kept confidential
19. Seller(s) aged below 21 years must be accompanied by the legal guardian(s); both Seller(s) and legal guardian(s) are equally responsible for all the consequences, if any
20. Value Gold can charge up to 5% of the valuation of the ornaments to Seller, if he/she changes his/her mind about selling after ornament is dismantled and/or melted, this payment can be made in cash or gold to Seller by Value Gold.
21. All disputes arising from this transaction shall be settled by binding arbitration within the jurisdiction of Hyderabad, Telangana.

ESTIMATION COPY

1. Value Gold is not responsible for any loss after melting such as weight loss or purity loss. The customer will not have any claim for the weight loss and purity loss.
2. After melting, if the gold is rejected by the Value Gold due to inadequate purity or customer rejects the gold due to any reason, the melted gold (after melting) will be returned to the customer. The Customer agrees and undertakes not to claim gold in its earlier form, shape size and weight as it was prior to melting of gold ornament and agrees that Value Gold shall not be held liable to restore gold into original form, size and weight as it was before melting and the customer is liable to refund full advance amount to Value Gold.
3. The above gold price per gram is valid for today only. The gold rates change on day-to-day basis.
4. Deductions include processing fees, documentation charges and other charges.
5. All the disputes arising from this transaction shall be settled by binding arbitration within jurisdiction of Hyderabad, Telangana.

PAYMENT VOUCHER

1. Value Gold Private Limited (‘Value Gold’) purchases the gold items based on the Customer’s declaration that he/she is the only legal owner of the gold and is entitled to sell them.
2. Value Gold shall intimate the appropriate authorities in case it finds the Customer is trying to sell the stolen or counterfeit gold items.
3. Under any circumstance Value Gold shall not return gold items brought from the customers.
4. Deductions include processing fees, documentation charges and other charges.
5. All the disputes arising from this transaction shall be settled by binding arbitration within jurisdiction of Hyderabad, Telangana.